Privacy Policy

1. Information We Collect

When you use BTCBUNCH, we may collect the following types of information:

1.1 Information You Provide

• Account Information: Username, email address, password (hashed, never stored in plain text)
• Profile Information: Avatar images, preferred currency settings
• Communication: Support tickets, messages, feedback you submit
• Verification Data: Information provided for withdrawal verification (if required)

1.2 Automatically Collected Information

• IP Address: Collected for security, fraud prevention, and geolocation
• Browser & Device Data: Browser type, operating system, device model
• Usage Data: Pages visited, time spent, clicks, earnings activities
• Referral Data: How you arrived at BTCBUNCH (referral links, search engines)
• Session Data: Cookies and session tokens to maintain your login state

1.3 Third-Party Data

• Offerwall Providers: When you complete offers, third-party providers may share completion data with us
• Cloudflare: Turnstile verification data (non-personal, anonymized)
• Payment Processors: Withdrawal transaction IDs (no banking details stored)

2. How We Use Your Information

We use your information for the following purposes:

• Platform Operations: To provide earning methods, process withdrawals, and maintain your account
• Security & Fraud Prevention: To detect bots, multiple accounts, and suspicious activities
• Communication: To send notifications about rewards, platform updates, and important announcements
• Improvement: To analyze usage patterns and improve platform features
• Compliance: To comply with legal obligations and enforce our Terms & Conditions

3. Cookies & Tracking Technologies

BTCBUNCH uses cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences (theme, currency)
• Track earning activities and cooldowns
• Analyze platform usage
• Prevent fraud and bot activity

You can disable cookies in your browser settings, but doing so may prevent the Platform from functioning correctly.

Types of Cookies We Use:

• Essential Cookies: Required for login, security, and basic functionality
• Preference Cookies: Store your theme and currency selections
• Analytics Cookies: Help us understand how users interact with the Platform
• Security Cookies: Used for fraud detection and bot prevention

4. Data Sharing & Third Parties

We do not sell your personal information. We may share data in the following circumstances:

4.1 Service Providers

• Cloudflare: For DDoS protection and Turnstile verification
• Hosting Provider: Server infrastructure (Hostinger)
• Email Service: Resend API for transactional emails (verification, notifications)

4.2 Offerwall Providers

When you click on an offerwall, we may share your user ID with the provider to track completions and credit rewards. This is necessary for you to earn tokens from those offers.

4.3 Legal Requirements

We may disclose information if required by law, court order, or government request.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

• Active Accounts: Data retained for the duration of your account
• Inactive Accounts: Accounts with no activity for 12 months may be deleted
• Deleted Accounts: Most data is removed within 30 days of account deletion
• Transaction Records: Withdrawal and earning records may be retained longer for tax and compliance purposes

6. Data Security

We implement multiple security measures to protect your information:

• Encryption: All data transmitted via TLS 1.2+ (HTTPS)
• Password Hashing: Passwords stored using bcrypt (industry standard)
• Prepared Statements: All database queries protected against SQL injection
• Session Security: HttpOnly, Secure, and SameSite cookie attributes
• Access Controls: Strict internal access limitations
• Regular Audits: Security reviews and penetration testing

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Opt-Out: Withdraw consent for non-essential data processing
• Portability: Receive your data in a machine-readable format

To exercise these rights, contact us at [email protected] or submit a support ticket.

8. Children's Privacy

BTCBUNCH is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Our servers are located in [your hosting location]. If you access BTCBUNCH from outside this jurisdiction, your information may be transferred to and processed in that location. By using the Platform, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted. We will notify users of material changes via:

• Platform notifications
• Email (if you have provided an address)
• Announcements in our official channels

Continued use of the Platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Email: [email protected]
• Telegram: WeLoveBTCbunch
• Support: Submit a support ticket